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ChelsEatsInternalOrgans
3rd Jun 2012, 01:08 PM
I'm not really sure where to post this question, but here goes..
I keep getting weird glitches in my game. Like, the sims hair will spike off and go all over the screen. It's kinda hard to explain.. Whenever I try to take a snapshot of it happening in game, it disappears.. When go to the desktop and then back to the game it disappears. I included some pictures of it freaking out when my sims are changing their clothes. (taken with my 3DS, prntscrn wasn't working out, haha. Sorry) Oh, sometimes the sims will like, turn green. Or their faces will disappear. Or their heads.
Even when I remove my CC it still happens..
I have University, Nightlife, Open for Business, Pets, Seasons, Free Time, and Apartment Life.

I guess I'll include my specs,

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System Information
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Time of this report: 5/19/2012, 11:45:13
Machine name: CHELSEY-VAIO
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VPCEH33FD
BIOS: InsydeH2O Version 03.60.51R0190Z9
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
Memory: 6144MB RAM
Available OS Memory: 6092MB RAM
Page File: 2679MB used, 9502MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


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Display Devices
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Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_908B104D&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD02DC
Native Mode: 1366 x 768(p) (59.996Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2455 (English)
Driver Version: 8.15.10.2455
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/19/2011 04:09:54, 8310272 bytes


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Sound Devices
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Description: Speaker/HP (Conexant SmartAudio HD)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_104D5A00&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 8.54.0018.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/8/2011 07:00:08, 1591936 bytes


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Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 459.6 GB
Total Space: 595.2 GB
File System: NTFS
Model: WDC WD6400BPVT-55HXZT2

Mootilda
3rd Jun 2012, 01:28 PM
Your problem may be that you don't have a graphics card. That onboard chip might be able to handle the base game and some of the earlier EPs, but it's very underpowered for the EPs that you have. Here's a FAQ which explains the problem and proposes some solutions:
http://simswiki.info/wiki.php?title=Game_Help:Onboard_Graphics

ChelsEatsInternalOrgans
3rd Jun 2012, 06:40 PM
Do you think it's damaging my computer?

Mootilda
3rd Jun 2012, 08:51 PM
Yes, it seems likely. Especially if your graphics keep getting worse.

ChelsEatsInternalOrgans
3rd Jun 2012, 11:53 PM
Alright..
I downloaded the patches + turned off my anti virus when I was playing, and it was kinda better. It didn't happen as often, only like, twice. :wtf:
I don't know what to do hahaha

But now whenever I'm using CAS the floor turns black + the like, box where you change their clothes and hair and whatnot ( :faceslap: ) is like, covering half the sims face.. :blink:

Peni Griffin
4th Jun 2012, 02:30 AM
I'm afraid the only thing you can do is stop simming on this computer and get a better rig for the purpose next time you can afford a computer.

It's possible that if you stop overtaxing it now you'll still be able to use this computer for low-graphics things like e-mail, spreadsheets, and word processing for quite awhile; but it clearly isn't up to running the game, and if you keep forcing it for too long you won't be able to use it for anything. Not knowing any better, I ran Sims2 on a laptop during my experimental phase - our desktop had crashed shortly after I bought the disks, and I figured since I wouldn't want to keep any of the games I created before I got the hang of it, it wouldn't matter - and not long after we got our desktop back the laptop stopped working at all. Pushing it to run the game might not have actively killed it, but now I know more about it I'm positive it hastened the thing's demise. Fortunately used laptops that will handle the only thing I'm really supposed to be using laptops for can be gotten cheap.

Sorry not to have better news for you. :(

Mootilda
4th Jun 2012, 04:21 PM
Probably the best thing that you can do is to uninstall everything except the base game. Each EP significantly increases the computer requirements to run the game.

MattShizzle
4th Jun 2012, 04:44 PM
And get a real graphics card. Intel integrated are terrible. With just the base game or it and University using an integrated you won't be able to use body shop at all.

Mootilda
4th Jun 2012, 05:13 PM
Agreed. If your computer can be upgraded, that's your best bet. If not, then start saving for a new computer and consider either stopping playing, or reduce your graphics requirements as much as possible.

ChelsEatsInternalOrgans
4th Jun 2012, 06:26 PM
That's depressing. I only got this computer in April. I should have researched more about it, huh. T-T''
If I run it on low settings, and only use like, the base game + Nightlife, should it be fine?
I'd like to keep Nightlife+Seasons.. ;_; but I also don't wanna screw up my computer.. I'M SO TORN UGH

Mootilda
4th Jun 2012, 07:15 PM
I wouldn't recommend Seasons. Nightlife? Maybe. But if you start to see problems, stop immediately.

Best to check with our Hardware forum before you buy anything. We have some knowledgeable people who will help you to get your money's worth.

MattShizzle
4th Jun 2012, 08:21 PM
FWIW the card I got for mine is a NIVIDA GeForce 210. Works for the game fine for me (I don't have any EPs but have loads of CC.) It was also rather inexpensive.