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View Full Version : Access Violation in Sims 2

donnlap
12th Jun 2012, 02:45 AM
I recently had my HP Pavilion laptop reformatted and its 64-bit Vista Home OS reinstalled. I've been able to install the Sims 2 plus all of the EPs and SPs. I did it using specific collections: Sims 2 Double Deluxe; the University Collection, Best of Business Collection, Seasons, Bon Voyage, Freetime, and the Apartment Life that was the second half of the Apartment Life Limited Boxed Collection (came with Double Deluxe and Apartment Life in it.) I separately added the Holiday 2005 SP and the Glamour Life SP, too.

My game seemed to be fine until it crashed. I restarted it but, after a bit, it crashed again. I looked in my log and this is what I saw:

Exception time: 06/11/2012, at 09:51:52.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 5256 (0x00001488).
Version information:
Application/module path: C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\Sims2EP9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 6.0
System memory: 3836 Megabytes total, 964 Megabytes free.
Application/module configuration: ReleaseSRT


Extra Exception Data:

Shutdown: 0
HostName: OWNER-PC
MemoryUsage: 710156K
Neighborhood Name: Testerhood
Neighborhood Prefix: N004
Lot Name: Barony Sanctum Goleu_CampHOUSE
Extra Exception Data End:

Exception module: C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\Sims2EP9.exe.
Exception address: 0x008c616f. Section:Offset: 0x01:0x004c516f.

Registers
EAX: 00000000
EBX: 21a27280
ECX: 00000001
EDX: 0000016b
ESI: 3a30d858
EDI: 33ee9a98
CS:EIP: 0023:008c616f
SS:ESP: 002b:025ff2fc EBP:00000000
DS:002b ES:002b FS:0053 GS:002b
Flags: 00010246

Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 30400512 Sims2EP9.exe C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\Sims2EP9.exe
0x778c0000 1441792 ntdll.dll C:\Windows\SysWOW64\ntdll.dll
0x76630000 1114112 kernel32.dll C:\Windows\syswow64\kernel32.dll
0x72af0000 1810432 d3d9.dll C:\Windows\system32\d3d9.dll
0x756f0000 696320 msvcrt.dll C:\Windows\syswow64\msvcrt.dll
0x75440000 851968 USER32.dll C:\Windows\syswow64\USER32.dll
0x76740000 589824 GDI32.dll C:\Windows\syswow64\GDI32.dll
0x75810000 811008 ADVAPI32.dll C:\Windows\syswow64\ADVAPI32.dll
0x75600000 983040 RPCRT4.dll C:\Windows\syswow64\RPCRT4.dll
0x753e0000 393216 Secur32.dll C:\Windows\syswow64\Secur32.dll
0x74230000 32768 VERSION.dll C:\Windows\system32\VERSION.dll
0x72aa0000 24576 d3d8thk.dll C:\Windows\system32\d3d8thk.dll
0x72cb0000 49152 dwmapi.dll C:\Windows\system32\dwmapi.dll
0x758f0000 393216 IMM32.dll C:\Windows\syswow64\IMM32.dll
0x768b0000 819200 MSCTF.dll C:\Windows\syswow64\MSCTF.dll
0x72500000 143360 MSVFW32.dll C:\Windows\system32\MSVFW32.dll
0x72ab0000 204800 WINMM.dll C:\Windows\system32\WINMM.dll
0x76dd0000 1331200 ole32.dll C:\Windows\syswow64\ole32.dll
0x76f20000 577536 OLEAUT32.dll C:\Windows\syswow64\OLEAUT32.dll
0x73cb0000 253952 OLEACC.dll C:\Windows\system32\OLEACC.dll
0x75b10000 11603968 SHELL32.dll C:\Windows\syswow64\SHELL32.dll
0x767d0000 364544 SHLWAPI.dll C:\Windows\syswow64\SHLWAPI.dll
0x73490000 544768 COMCTL32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6002.18305_none_88f3a38569c2c436\COMCTL32.dll
0x6ed30000 102400 AVIFIL32.dll C:\Windows\system32\AVIFIL32.dll
0x6fad0000 81920 MSACM32.dll C:\Windows\system32\MSACM32.dll
0x757d0000 184320 WS2_32.dll C:\Windows\syswow64\WS2_32.dll
0x75560000 24576 NSI.dll C:\Windows\syswow64\NSI.dll
0x6e640000 458752 DSOUND.dll C:\Windows\system32\DSOUND.dll
0x6ed50000 106496 POWRPROF.dll C:\Windows\system32\POWRPROF.dll
0x72770000 28672 WSOCK32.dll C:\Windows\system32\WSOCK32.dll
0x6ed10000 122880 ShimEng.dll C:\Windows\system32\ShimEng.dll
0x72dc0000 180224 apphelp.dll C:\Windows\system32\apphelp.dll
0x6dd90000 557056 AcLayers.DLL C:\Windows\AppPatch\AcLayers.DLL
0x74510000 122880 USERENV.dll C:\Windows\system32\USERENV.dll
0x742f0000 270336 WINSPOOL.DRV C:\Windows\system32\WINSPOOL.DRV
0x726c0000 81920 MPR.dll C:\Windows\system32\MPR.dll
0x77890000 36864 LPK.DLL C:\Windows\syswow64\LPK.DLL
0x76d50000 512000 USP10.dll C:\Windows\syswow64\USP10.dll
0x74340000 1695744 comctl32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll
0x73fd0000 524288 uxtheme.dll C:\Windows\system32\uxtheme.dll
0x739c0000 102400 IPHLPAPI.dll C:\Windows\system32\IPHLPAPI.dll
0x73850000 217088 dhcpcsvc.DLL C:\Windows\system32\dhcpcsvc.DLL
0x73820000 180224 DNSAPI.dll C:\Windows\system32\DNSAPI.dll
0x73f70000 28672 WINNSI.DLL C:\Windows\system32\WINNSI.DLL
0x73460000 139264 dhcpcsvc6.DLL C:\Windows\system32\dhcpcsvc6.DLL
0x75570000 540672 CLBCatQ.DLL C:\Windows\syswow64\CLBCatQ.DLL
0x6e780000 196608 DUser.dll C:\Windows\system32\DUser.dll
0x741d0000 241664 rsaenh.dll C:\Windows\system32\rsaenh.dll
0x72560000 765952 PROPSYS.dll C:\Windows\system32\PROPSYS.dll
0x76980000 1613824 SETUPAPI.dll C:\Windows\syswow64\SETUPAPI.dll
0x6e450000 303104 ntshrui.dll C:\Windows\system32\ntshrui.dll
0x73a30000 483328 NETAPI32.dll C:\Windows\system32\NETAPI32.dll
0x75800000 28672 PSAPI.DLL C:\Windows\syswow64\PSAPI.DLL
0x721a0000 45056 cscapi.dll C:\Windows\system32\cscapi.dll
0x70fb0000 237568 slc.dll C:\Windows\system32\slc.dll
0x72df0000 135168 NTMARTA.DLL C:\Windows\system32\NTMARTA.DLL
0x75510000 299008 WLDAP32.dll C:\Windows\syswow64\WLDAP32.dll
0x73250000 69632 SAMLIB.dll C:\Windows\system32\SAMLIB.dll
0x73ca0000 24576 rasadhlp.dll C:\Windows\system32\rasadhlp.dll
0x70420000 901120 DbgHelp.dll C:\Windows\system32\DbgHelp.dll
0x71f60000 303104 rasapi32.dll C:\Windows\system32\rasapi32.dll
0x71f20000 81920 rasman.dll C:\Windows\system32\rasman.dll
0x71ee0000 200704 TAPI32.dll C:\Windows\system32\TAPI32.dll
0x71f50000 49152 rtutils.dll C:\Windows\system32\rtutils.dll
0x6faf0000 163840 MMDevApi.dll C:\Windows\System32\MMDevApi.dll
0x744e0000 184320 WINTRUST.dll C:\Windows\system32\WINTRUST.dll
0x74530000 991232 CRYPT32.dll C:\Windows\system32\CRYPT32.dll
0x75340000 73728 MSASN1.dll C:\Windows\system32\MSASN1.dll
0x757a0000 172032 imagehlp.dll C:\Windows\syswow64\imagehlp.dll
0x6ff80000 135168 AUDIOSES.DLL C:\Windows\system32\AUDIOSES.DLL
0x6f4f0000 417792 audioeng.dll C:\Windows\system32\audioeng.dll
0x75310000 28672 AVRT.dll C:\Windows\system32\AVRT.dll
0x6cbe0000 4218880 atiumdag.dll C:\Windows\system32\atiumdag.dll
0x6afa0000 4849664 atiumdva.dll C:\Windows\system32\atiumdva.dll
0x6dd50000 208896 dxdiagn.dll C:\Windows\SysWOW64\dxdiagn.dll
0x700d0000 524288 dxgi.dll C:\Windows\SysWOW64\dxgi.dll
0x6e030000 1056768 d3d10.dll C:\Windows\SysWOW64\d3d10.dll
0x70090000 208896 d3d10core.dll C:\Windows\SysWOW64\d3d10core.dll
0x71be0000 180224 d3d10_1.dll C:\Windows\SysWOW64\d3d10_1.dll
0x71760000 237568 d3d10_1core.dll C:\Windows\SysWOW64\d3d10_1core.dll
0x6d930000 536576 d3d11.dll C:\Windows\SysWOW64\d3d11.dll
0x74210000 45056 wbemprox.dll C:\Windows\system32\wbem\wbemprox.dll
0x73e30000 372736 wbemcomn.dll C:\Windows\system32\wbemcomn.dll
0x72760000 65536 wbemsvc.dll C:\Windows\system32\wbem\wbemsvc.dll
0x72620000 626688 fastprox.dll C:\Windows\system32\wbem\fastprox.dll
0x72740000 98304 NTDSAPI.dll C:\Windows\system32\NTDSAPI.dll
0x6d540000 880640 winbrand.dll C:\Windows\system32\winbrand.dll
0x70020000 24576 IconCodecService.d C:\Windows\system32\IconCodecService.dll
0x6fe20000 999424 WindowsCodecs.dll C:\Windows\system32\WindowsCodecs.dll
0x60000000 360448 ijl15.dll C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\ijl15.dll

Call stack:

Stack data: (ESP is 0x025ff2fc)
0x025ff17c 00000000 00000000 00000000 00000000 00000000 00000080 ff3f0000 00000000
0x025ff19c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff1bc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff1dc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff1fc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff21c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff23c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff25c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff27c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff29c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff2bc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff2dc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff2fc 56288d00 989aee33 58d8303a 989aee33 58d8303a 4c568c00 00000000 989aee33
0x025ff31c a46ba71c 8072a221 bb277d00 0042eb79 c8277d00 00000000 38d12101 9c80f624
0x025ff33c 4870f624 e83c2101 58d8303a f6000000 ef040000 c4080000 4870f624 37040000
0x025ff35c 90fcaa21 c09faa21 f8948306 a8f35f02 58e61501 00000000 04b17c00 989aee33
0x025ff37c d8000000 13f55f02 089c8806 20f55f02 00000000 c08b4701 00000000 99255700
0x025ff39c c08b4701 4d6a624f 00000000 14f55f02 02de1501 ffffffff 28c6ef00 d8000000
0x025ff3bc 13f55f02 00000000 089c8806 88838306 8c041f00 0f000000 00000000 00000000
0x025ff3dc 01000000 18f45f02 4a3ab672 d0736900 ff3db472 00000000 00000000 00000000
0x025ff3fc 00000000 00000000 ff3db472 3a5d723f 3a9694be d4e30ebe f6dea43e 44f45f02
0x025ff41c 17884575 d0736900 0f000000 00000000 00000000 ff3db472 cdabbadc 00000000
0x025ff43c 00000000 ff3db472 bcf45f02 70f45f02 00000000 a5894575 bcf45f02 c5894575
0x025ff45c a5894575 fca6b409 00000000 8c041f00 dc5fe923 24000000 01000000 00000000

Instruction data: (EIP is 0x008c616f)
0x008c60ef cc 53 56 57 8b f9 8b 07 ff 90 00 01 00 00 8b 10 6a 1f 8b c8 ff 52 14 66 85 c0 7e 41 f7 d8 8d 8f
0x008c610f e4 02 00 00 8b d8 8b 01 ff 50 18 8b f0 85 f6 74 2c 8b 16 8b ce ff 52 2c 8b 10 8b c8 ff 92 00 01
0x008c612f 00 00 8b 10 6a 1f 8b c8 ff 52 14 66 3b c3 8b ce 74 11 8b 06 ff 50 1c 8b f0 85 f6 75 d4 8b c7 5f
0x008c614f 5e 5b c3 8b 16 5f 5e 5b ff 62 2c cc cc cc cc cc cc 8b 01 ff 90 f4 00 00 00 8b 10 8b c8 ff 52 6c
0x008c616f 8b 10 8b c8 ff 52 10 8b 10 6a 2d 8b c8 ff 52 14 c3 56 57 8b f9 8b 87 e4 02 00 00 8d b7 e4 02 00
0x008c618f 00 8b ce ff 50 3c 84 c0 74 12 0f bf 4c 24 0c 51 8b cf e8 aa 27 00 00 5f 5e c2 04 00 8b 44 24 0c
0x008c61af 83 e0 1f 85 f6 74 26 0f bf f8 8d a4 24 00 00 00 00 8b 16 57 8b ce ff 52 30 8b c8 e8 81 27 00 00
0x008c61cf 8b 06 8b ce ff 50 1c 8b f0 85 f6 75 e4 5f 5e c2 04 00 cc cc cc cc cc cc cc cc cc cc cc cc cc cc

The kind folks at the Plumb-bob Keep website steered me towards the process about how to use CFF Explorer to edit the .EXE for my game (M&G, since that is what the loading sequence at the start of the game happened to indicate) but CFF Explorer won't let me overwrite the .EXE--it will only choose to save the edited file elsewhere in the folder (under a different name than the original .EXE) I notice that the edited file is saved so that it is no longer an .EXE--it's classified as merely a FILE (this according to Properties.)

How can I overwrite the .EXE as per the instructions..? Is there another way around this Access Violation error?

Thank you.

8)
donnlap
12th Jun 2012, 03:26 AM
WOW--my brother made me go back and take a good look at how I opened the EXE in the CFF explorer...he pointed out that I had to remember to pick HOW I was opening the file as well as HOW I was trying to save the edited file, too. This time around, I made sure the CFF Explorer opened the EXE as an EXE file, and it overwrote the file like I wanted! Now I'm going to go check whether this works out.

Thanks for letting me post!

8)
donnlap
12th Jun 2012, 04:33 AM
I just tried to run the game after making the various adjustments, and it crashed anyway. Sigh.

Does anyone here know how I can fix this..?

Here is the log the crash generated:

Exception time: 06/11/2012, at 23:28:26.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 4104 (0x00001008).
Version information:
Application/module path: C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\Sims2EP9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 6.0
System memory: 3836 Megabytes total, 1024 Megabytes free.
Application/module configuration: ReleaseSRT


Extra Exception Data:

Shutdown: 0
HostName: OWNER-PC
MemoryUsage: 561148K
Neighborhood Name: Testerhood
Neighborhood Prefix: N004
Lot Name: Holy Trinity Cemetery
Extra Exception Data End:

Exception module: C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\Sims2EP9.exe.
Exception address: 0x008c616f. Section:Offset: 0x01:0x004c516f.

Registers
EAX: 00000000
EBX: 21ff2b70
ECX: 00000001
EDX: 0000016b
ESI: 3086f6f8
EDI: 28e1eef8
CS:EIP: 0023:008c616f
SS:ESP: 002b:025ff2fc EBP:00000000
DS:002b ES:002b FS:0053 GS:002b
Flags: 00010246

Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 30400512 Sims2EP9.exe C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\Sims2EP9.exe
0x77790000 1441792 ntdll.dll C:\Windows\SysWOW64\ntdll.dll
0x75600000 1114112 kernel32.dll C:\Windows\syswow64\kernel32.dll
0x724e0000 1810432 d3d9.dll C:\Windows\system32\d3d9.dll
0x75de0000 696320 msvcrt.dll C:\Windows\syswow64\msvcrt.dll
0x76db0000 851968 USER32.dll C:\Windows\syswow64\USER32.dll
0x76c50000 589824 GDI32.dll C:\Windows\syswow64\GDI32.dll
0x76ce0000 811008 ADVAPI32.dll C:\Windows\syswow64\ADVAPI32.dll
0x75510000 983040 RPCRT4.dll C:\Windows\syswow64\RPCRT4.dll
0x752b0000 393216 Secur32.dll C:\Windows\syswow64\Secur32.dll
0x74150000 32768 VERSION.dll C:\Windows\system32\VERSION.dll
0x72ee0000 24576 d3d8thk.dll C:\Windows\system32\d3d8thk.dll
0x72f20000 49152 dwmapi.dll C:\Windows\system32\dwmapi.dll
0x76b90000 393216 IMM32.dll C:\Windows\syswow64\IMM32.dll
0x75830000 819200 MSCTF.dll C:\Windows\syswow64\MSCTF.dll
0x6f800000 143360 MSVFW32.dll C:\Windows\system32\MSVFW32.dll
0x724a0000 204800 WINMM.dll C:\Windows\system32\WINMM.dll
0x76a40000 1331200 ole32.dll C:\Windows\syswow64\ole32.dll
0x75900000 577536 OLEAUT32.dll C:\Windows\syswow64\OLEAUT32.dll
0x72460000 253952 OLEACC.dll C:\Windows\system32\OLEACC.dll
0x75f20000 11603968 SHELL32.dll C:\Windows\syswow64\SHELL32.dll
0x76bf0000 364544 SHLWAPI.dll C:\Windows\syswow64\SHLWAPI.dll
0x731a0000 544768 COMCTL32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6002.18305_none_88f3a38569c2c436\COMCTL32.dll
0x682c0000 102400 AVIFIL32.dll C:\Windows\system32\AVIFIL32.dll
0x68220000 81920 MSACM32.dll C:\Windows\system32\MSACM32.dll
0x754c0000 184320 WS2_32.dll C:\Windows\syswow64\WS2_32.dll
0x75310000 24576 NSI.dll C:\Windows\syswow64\NSI.dll
0x66890000 458752 DSOUND.dll C:\Windows\system32\DSOUND.dll
0x67d30000 106496 POWRPROF.dll C:\Windows\system32\POWRPROF.dll
0x72700000 28672 WSOCK32.dll C:\Windows\system32\WSOCK32.dll
0x68240000 122880 ShimEng.dll C:\Windows\system32\ShimEng.dll
0x72ef0000 180224 apphelp.dll C:\Windows\system32\apphelp.dll
0x66970000 557056 AcLayers.DLL C:\Windows\AppPatch\AcLayers.DLL
0x74240000 122880 USERENV.dll C:\Windows\system32\USERENV.dll
0x740d0000 270336 WINSPOOL.DRV C:\Windows\system32\WINSPOOL.DRV
0x6f830000 81920 MPR.dll C:\Windows\system32\MPR.dll
0x66450000 2179072 AcGenral.DLL C:\Windows\AppPatch\AcGenral.DLL
0x73cb0000 524288 UxTheme.dll C:\Windows\system32\UxTheme.dll
0x73aa0000 483328 NETAPI32.dll C:\Windows\system32\NETAPI32.dll
0x75500000 28672 PSAPI.DLL C:\Windows\syswow64\PSAPI.DLL
0x72f40000 20480 sfc.dll C:\Windows\system32\sfc.dll
0x72f30000 53248 sfc_os.dll C:\Windows\system32\sfc_os.dll
0x759e0000 1613824 SETUPAPI.dll C:\Windows\syswow64\SETUPAPI.dll
0x753a0000 1118208 urlmon.dll C:\Windows\syswow64\urlmon.dll
0x75bf0000 1802240 iertutil.dll C:\Windows\syswow64\iertutil.dll
0x75710000 1159168 WININET.dll C:\Windows\syswow64\WININET.dll
0x754f0000 12288 Normaliz.dll C:\Windows\syswow64\Normaliz.dll
0x77760000 36864 LPK.DLL C:\Windows\syswow64\LPK.DLL
0x75b70000 512000 USP10.dll C:\Windows\syswow64\USP10.dll
0x74360000 1695744 comctl32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll
0x73ed0000 102400 IPHLPAPI.dll C:\Windows\system32\IPHLPAPI.dll
0x73e10000 217088 dhcpcsvc.DLL C:\Windows\system32\dhcpcsvc.DLL
0x73a70000 180224 DNSAPI.dll C:\Windows\system32\DNSAPI.dll
0x740b0000 28672 WINNSI.DLL C:\Windows\system32\WINNSI.DLL
0x73840000 139264 dhcpcsvc6.DLL C:\Windows\system32\dhcpcsvc6.DLL
0x75e90000 540672 CLBCatQ.DLL C:\Windows\syswow64\CLBCatQ.DLL
0x732e0000 196608 DUser.dll C:\Windows\system32\DUser.dll
0x73f60000 241664 rsaenh.dll C:\Windows\system32\rsaenh.dll
0x72a70000 765952 PROPSYS.dll C:\Windows\system32\PROPSYS.dll
0x72e90000 303104 ntshrui.dll C:\Windows\system32\ntshrui.dll
0x71e80000 45056 cscapi.dll C:\Windows\system32\cscapi.dll
0x6ffe0000 237568 slc.dll C:\Windows\system32\slc.dll
0x735f0000 135168 NTMARTA.DLL C:\Windows\system32\NTMARTA.DLL
0x75990000 299008 WLDAP32.dll C:\Windows\syswow64\WLDAP32.dll
0x73180000 69632 SAMLIB.dll C:\Windows\system32\SAMLIB.dll
0x73f50000 24576 rasadhlp.dll C:\Windows\system32\rasadhlp.dll
0x71be0000 901120 DbgHelp.dll C:\Windows\system32\DbgHelp.dll
0x71e90000 303104 rasapi32.dll C:\Windows\system32\rasapi32.dll
0x72bc0000 81920 rasman.dll C:\Windows\system32\rasman.dll
0x72a30000 200704 TAPI32.dll C:\Windows\system32\TAPI32.dll
0x72860000 49152 rtutils.dll C:\Windows\system32\rtutils.dll
0x6f7a0000 163840 MMDevApi.dll C:\Windows\System32\MMDevApi.dll
0x74210000 184320 WINTRUST.dll C:\Windows\system32\WINTRUST.dll
0x74260000 991232 CRYPT32.dll C:\Windows\system32\CRYPT32.dll
0x75200000 73728 MSASN1.dll C:\Windows\system32\MSASN1.dll
0x75db0000 172032 imagehlp.dll C:\Windows\syswow64\imagehlp.dll
0x6f7d0000 135168 AUDIOSES.DLL C:\Windows\system32\AUDIOSES.DLL
0x6f730000 417792 audioeng.dll C:\Windows\system32\audioeng.dll
0x732d0000 28672 AVRT.dll C:\Windows\system32\AVRT.dll
0x6e0a0000 4218880 atiumdag.dll C:\Windows\system32\atiumdag.dll
0x6da60000 4849664 atiumdva.dll C:\Windows\system32\atiumdva.dll
0x6f6b0000 208896 dxdiagn.dll C:\Windows\SysWOW64\dxdiagn.dll
0x70b60000 524288 dxgi.dll C:\Windows\SysWOW64\dxgi.dll
0x65d80000 1056768 d3d10.dll C:\Windows\SysWOW64\d3d10.dll
0x65d40000 208896 d3d10core.dll C:\Windows\SysWOW64\d3d10core.dll
0x71b60000 180224 d3d10_1.dll C:\Windows\SysWOW64\d3d10_1.dll
0x719d0000 237568 d3d10_1core.dll C:\Windows\SysWOW64\d3d10_1core.dll
0x6d9d0000 536576 d3d11.dll C:\Windows\SysWOW64\d3d11.dll
0x740c0000 45056 wbemprox.dll C:\Windows\system32\wbem\wbemprox.dll
0x73c50000 372736 wbemcomn.dll C:\Windows\system32\wbemcomn.dll
0x726f0000 65536 wbemsvc.dll C:\Windows\system32\wbem\wbemsvc.dll
0x71de0000 626688 fastprox.dll C:\Windows\system32\wbem\fastprox.dll
0x72400000 98304 NTDSAPI.dll C:\Windows\system32\NTDSAPI.dll
0x6d810000 880640 winbrand.dll C:\Windows\system32\winbrand.dll
0x72e80000 24576 IconCodecService.d C:\Windows\system32\IconCodecService.dll
0x70500000 999424 WindowsCodecs.dll C:\Windows\system32\WindowsCodecs.dll
0x60000000 360448 ijl15.dll C:\Program Files (x86)\EA GAMES\The Sims 2 Fun with Pets Collection\SP9\TSBin\ijl15.dll

Call stack:

Stack data: (ESP is 0x025ff2fc)
0x025ff17c 00000000 00000000 00000000 00000000 00000000 00000080 ff3f0000 00000000
0x025ff19c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff1bc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff1dc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff1fc 7a5432ff ce0f773e 7a5432ff ce0f773e 00000000 00000000 00000000 00000000
0x025ff21c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff23c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff25c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff27c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff29c 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff2bc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff2dc 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x025ff2fc 56288d00 f8eee128 f8f68630 f8eee128 f8f68630 4c568c00 00000000 f8eee128
0x025ff31c d4b1041d 702bff21 bb277d00 0042eb79 c8277d00 00000000 38d12101 1ce45725
0x025ff33c c8d35725 e83c2101 f8f68630 39000000 3c040000 ff040000 c8d35725 97000000
0x025ff35c 50b90c22 005c0722 e8948c06 a8f35f02 58e61501 00000000 04b17c00 f8eee128
0x025ff37c ce000000 13f55f02 00bc9106 20f55f02 00000000 c08b4701 00000000 99255700
0x025ff39c c08b4701 4d6a624f 00000000 14f55f02 02de1501 ffffffff 28c6ef00 ce000000
0x025ff3bc 13f55f02 00000000 00bc9106 78838c06 ee030400 0f000000 00000000 00000000
0x025ff3dc 01000000 18f45f02 4a3a5572 d0736900 ff3d5372 00000000 00000000 00000000
0x025ff3fc 00000000 00000000 ff3d5372 27fc723f 433e8fbe b9c313be aa2ca13e 44f45f02
0x025ff41c 1788dc76 d0736900 0f000000 00000000 00000000 ff3d5372 cdabbadc 00000000
0x025ff43c 00000000 ff3d5372 bcf45f02 70f45f02 00000000 a589dc76 bcf45f02 c589dc76
0x025ff45c a589dc76 7f8d4a2d 00000000 ee030400 94469727 24000000 01000000 00000000

Instruction data: (EIP is 0x008c616f)
0x008c60ef cc 53 56 57 8b f9 8b 07 ff 90 00 01 00 00 8b 10 6a 1f 8b c8 ff 52 14 66 85 c0 7e 41 f7 d8 8d 8f
0x008c610f e4 02 00 00 8b d8 8b 01 ff 50 18 8b f0 85 f6 74 2c 8b 16 8b ce ff 52 2c 8b 10 8b c8 ff 92 00 01
0x008c612f 00 00 8b 10 6a 1f 8b c8 ff 52 14 66 3b c3 8b ce 74 11 8b 06 ff 50 1c 8b f0 85 f6 75 d4 8b c7 5f
0x008c614f 5e 5b c3 8b 16 5f 5e 5b ff 62 2c cc cc cc cc cc cc 8b 01 ff 90 f4 00 00 00 8b 10 8b c8 ff 52 6c
0x008c616f 8b 10 8b c8 ff 52 10 8b 10 6a 2d 8b c8 ff 52 14 c3 56 57 8b f9 8b 87 e4 02 00 00 8d b7 e4 02 00
0x008c618f 00 8b ce ff 50 3c 84 c0 74 12 0f bf 4c 24 0c 51 8b cf e8 aa 27 00 00 5f 5e c2 04 00 8b 44 24 0c
0x008c61af 83 e0 1f 85 f6 74 26 0f bf f8 8d a4 24 00 00 00 00 8b 16 57 8b ce ff 52 30 8b c8 e8 81 27 00 00
0x008c61cf 8b 06 8b ce ff 50 1c 8b f0 85 f6 75 e4 5f 5e c2 04 00 cc cc cc cc cc cc cc cc cc cc cc cc cc cc
Mootilda
12th Jun 2012, 04:38 AM
First, go back to your backup of the Sims2EP9.exe. That way, you won't be trying to change something which may already be damaged.

Next, why not give us your system specs, so that we can see whether your problems might be related to your hardware:
http://simswiki.info/wiki.php?title=Game_Help:System_Specs

Have you done the Game_Help:Game_Problem FAQ? If not, you should also do that to rule out CC, problems with your save game, etc.

IIRC, HP are known for having cooling problems. To determine whether or not overheating is a cause of your problem, please follow these steps:

First, download and install the HWMonitor:
http://www.cpuid.com/softwares/hwmonitor.html

Run the program - you should see lots of numbers; if you don't know what any of them mean, don't worry - you don't have to. :)

With HWMonitor running, use your computer normally for twenty or thirty minutes - no games, just browsing the web, using IM, playing minesweeper etc - and at the end of the twenty or thirty minutes, take a screenshot of the HWMonitor window and save it.

Then do the same again, keeping HWMonitor open, while you play Sims for twenty to thirty minutes. If your game is crashing before the thirty minutes is up, just play until it crashes. If your computer is freezing, shutting down, or restarting itself, play for as long as you think you can before the freeze/shutdown/reboot, then quit the game. Take another screenshot of the HWMonitor window.

Finally, attach both screenshots to a post in this thread - you can upload them to photobucket or tinypic etc, or you can hit "Go Advanced" in the Quick Reply box and use manage attachments to upload them to MTS.
donnlap
12th Jun 2012, 10:07 AM
Here are the specs:

------------------
System Information
------------------
Time of this report: 6/12/2012, 02:45:16
Machine name: OWNER-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv7 Notebook PC
BIOS: Default System BIOS
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-75 (2 CPUs), ~2.2GHz
Memory: 3836MB RAM
Page File: 3249MB used, 4645MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

---------------
Display Devices
---------------
Card name: ATI Radeon HD 3200 Graphics
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon HD 3200 Graphics (0x9612)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9612&SUBSYS_30FC103C&REV_00
Display Memory: 1916 MB
Dedicated Memory: 253 MB
Shared Memory: 1662 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 7.15.0010.0163 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 12/10/2008 09:55:10, 2340352 bytes

-------------
Sound Devices
-------------
Description: Speakers (2- High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_103C3625&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.6002.18005 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/11/2009 01:39:51, 275456 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 131.2 GB
Total Space: 290.7 GB
File System: NTFS
Model: FUJITSU MHZ2320BH G2 ATA Device

+ + + + + + + +

Here's the first Screen Shot (after 20 - 30 minutes of playing):

http://i229.photobucket.com/albums/ee235/donnlap/Shot1.jpg

And the second shot when my game crashed (about 15 minutes or so after I started to play the game):

http://i229.photobucket.com/albums/ee235/donnlap/Shot2.jpg

At this moment in time, I really don't have any CC in my computer that I didn't already have before my computer was reformatted and reprogrammed, but I've been going through what is in my Downloads folder just to make sure. I *did* have that Holy Trinity Church lot that originally started the whole game-crashing problem (or, more accurately, was present in the game when my computer first started crashing the game, but the lot and its contents have been removed, and my game is still crashing.

Thanks again!
Mootilda
12th Jun 2012, 05:44 PM
I'm not great at hardware, but that graphics chip looks underpowered. We don't recommend integrated graphics for Sims 2, especially with the later EPs. Here's a FAQ which will explain the problem and suggest things that you can do to try to minimize the damage to your computer:
http://simswiki.info/wiki.php?title=Game_Help:Onboard_Graphics

Note that the damage that you do is cumulative; you may just be finally seeing the effects of playing the game on an underpowered machine.

Your processor temperatures appear to be under the maximum of 100 Celsius, so that's probably not your problem.
donnlap
14th Jun 2012, 01:41 PM
I don't doubt that it's my chipset. I suppose I can look into getting a brand-new one installed on my laptop. Meanwhile, I'm obviously going to have to pare down the CC in my game (ohNOES!!!) and follow the other tips in that page you were kind enough to point me towards.

Well, thank you for your help, Mootilda...and for the many items you created that I know I downloaded from MTS.

8)
Mootilda
14th Jun 2012, 04:31 PM
If you are thinking of upgrading your laptop, be sure to visit our Computer & Software Technical Support forum. People there will be able to help you determine which upgrades (if any) will solve your problems.