whitewater
12th Jun 2012, 10:45 PM
Today I tried to upload something to the exchange. I exited the game and went to pisca to upload images for my blog. Inside Pisca I went to find my pictures, and I couldn't. I went back to my documents only to find out my WHOLE Electronic Arts file was missing from my documents.
I haven't experienced this before. I went through the FAQ so I have my specs, but everything else didn't apply well because I don't have those files anymore. EA help seemed about useless.
I haven't had any crashes or added any cc in a very long time. Nothing in any of the things I did today was new. I patched up to 10.0.96.01.3001 less than a week ago, but everything was running smoothly.
I really just want my file back :( Any help would be appreciated!
__________________________________________________________-
System Information
------------------
Time of this report: 6/12/2012, 16:26:38
Machine name: OFFICE-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/04/10 14:12:20 Ver: 08.00.14
Processor: AMD Athlon(tm) II X2 255 Processor (2 CPUs), ~3.1GHz
Memory: 4096MB RAM
Available OS Memory: 3072MB RAM
Page File: 1320MB used, 4819MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
--------------- < copy+pasted info >
Display Devices
---------------
Card name: NVIDIA GeForce 9500 GT
Manufacturer: NVIDIA
Chip type: GeForce 9500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_15731462&REV_A1
Display Memory: 2289 MB
Dedicated Memory: 1009 MB
Shared Memory: 1279 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP w2207
Monitor Id: HWP26A8
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.15.0011.9038 (English)
Driver Version: 8.15.11.9038
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 22:54:00, 7565824 bytes
------------- < copy+pasted info >
Sound Devices < starts from >
------------- < here >
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10438290&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5919 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/18/2009 04:30:42, 2752352 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 168.1 GB
Total Space: 238.4 GB
File System: NTFS
Model: WDC WD25 00AAJS-00V4A SCSI Disk Device
I haven't experienced this before. I went through the FAQ so I have my specs, but everything else didn't apply well because I don't have those files anymore. EA help seemed about useless.
I haven't had any crashes or added any cc in a very long time. Nothing in any of the things I did today was new. I patched up to 10.0.96.01.3001 less than a week ago, but everything was running smoothly.
I really just want my file back :( Any help would be appreciated!
__________________________________________________________-
System Information
------------------
Time of this report: 6/12/2012, 16:26:38
Machine name: OFFICE-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/04/10 14:12:20 Ver: 08.00.14
Processor: AMD Athlon(tm) II X2 255 Processor (2 CPUs), ~3.1GHz
Memory: 4096MB RAM
Available OS Memory: 3072MB RAM
Page File: 1320MB used, 4819MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
--------------- < copy+pasted info >
Display Devices
---------------
Card name: NVIDIA GeForce 9500 GT
Manufacturer: NVIDIA
Chip type: GeForce 9500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_15731462&REV_A1
Display Memory: 2289 MB
Dedicated Memory: 1009 MB
Shared Memory: 1279 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP w2207
Monitor Id: HWP26A8
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.15.0011.9038 (English)
Driver Version: 8.15.11.9038
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 22:54:00, 7565824 bytes
------------- < copy+pasted info >
Sound Devices < starts from >
------------- < here >
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_10438290&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5919 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/18/2009 04:30:42, 2752352 bytes
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 168.1 GB
Total Space: 238.4 GB
File System: NTFS
Model: WDC WD25 00AAJS-00V4A SCSI Disk Device