Issues with Direct X

[labellavienna]

Hello, first of all I read through this page: http://www.modthesims.info/wiki.php?title=Game_Help:Graphics_Cards concerning graphics cards and I did everything that it asked...yet still it did nothing to help my situation.

My issue is that I have bought a brand new computer back in January, everything Sims 2 played fine without issues. Recently though I started playing the Sims in windows mode, with no problems. However, when I switched back to full screen mode I get this:

Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a direct X9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate.

But it works fine in windows mode!?

[whiterider]

General - Post System Specs
We need more information before we can help with your issue.
Please post a Quick summary of your System Specs
Instructions on finding them are here: Game Help:System Specs.
Please Do NOT post your complete DxDiag report in your thread.


Windowed mode is easier on your computer - I really don't understand why - which may partly account for this.

[labellavienna]

------------------
System Information
------------------
Time of this report: 5/14/2012, 10:17:31
Machine name: VIENNA
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-78LMT-S2P
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2894MB used, 13482MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


---------------
Display Devices
---------------
Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6739)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_21F81458&REV_00
Display Memory: 751 MB
Dedicated Memory: 1008 MB
Shared Memory: 3838 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer AL2216W
Monitor Id: ACRAD74
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 19:20:04, 1067520 bytes


-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6433 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/11/2011 22:29:42, 3053160 bytes



------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 385.3 GB
Total Space: 476.8 GB
File System: NTFS
Model: ST3500641AS ATA Device


Drive: D:
Model: HL-DT-ST DVDRAM GH40F ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Thank you WhiteRider, this wouldn't be an issue except that I have played TheSims on full screen for the last 5 months without any problems, my game runs smoothly on the highest settings possible (everything maxed out) without stuttering or tearing. The only reason why I switched to windows mode for the last 2 weeks was for picture taking for my sims story. =]

Not sure what I might have done but now turning back on full screen is not working.

[Josepina]

You can change the screen resolution to make it full screen while still in windowed mode. Best of both worlds. To do this you'd add your screen resolution to the graphicsrules file. I looked for the tutorial in help but can't find it. This might be a better option?

[labellavienna]

That would be very helpful Josepina!...however, would that slow down my computer?

[Josepina]

Well, I don't have 8 core processors or 8gb of ram (half that) and have a larger monitor and it works fine.

Open the graphicsrules.srg file in notepad. Programs (x86)/The Sims 2/your latest ep/tsdata/res/csconfig. (Make a copy of this file first if you want to change back to default later).

Hit ctrl+f and type in screenmoderesolution and click find next. Below this you should see resolution settings for low, medium and high.

Under "Settings $High" change the maxreswidth and maxresheight to your screen resolution.

Select 'Save as' - change 'text documents' to 'all files'

Save this to desktop as windows 7 probably won't allow you to save it where it is. Then move the file back to its original folder.

When you open the game you'll be able to select your resolution in display settings.

[labellavienna]

Thank you very much Josepina...I guess I will give this a try.