View Full Version : (SOLVED) Sims in Default Neighborhoods have the wrong skin tone.

29th Oct 2017, 4:42 AM
Time of this report: 10/28/2017, 22:05:40
Machine name: DESKTOP-0DQE942
Machine Id: {B50F1523-2EB3-4B9F-A8EF-C39859904B3C}
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: 20-r118
BIOS: A0.04
Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics (4 CPUs), ~1.8GHz
Memory: 4096MB RAM
Available OS Memory: 3512MB RAM
Page File: 3664MB used, 2624MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode

Card name: AMD Radeon(TM) R3 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x9850)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_9850&SUBSYS_2B3B103C&REV_00
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 2258 MB
Dedicated Memory: 502 MB
Shared Memory: 1756 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP All-in-One
Monitor Id: HWP4244
Native Mode: 1600 x 900(p) (59.997Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.201.1301.0
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 8/18/2015 8:00:00 PM, 1476576 bytes

Drive: C:
Free Space: 329.6 GB
Total Space: 448.3 GB
File System: NTFS
Model: ST500DM002-1BD142

Drive: D:
Free Space: 2.4 GB
Total Space: 19.1 GB
File System: NTFS
Model: ST500DM002-1BD142

Drive: E:
Model: hp DVDRAM GUB0N
Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.15063.0000 (English), 3/18/2017 16:56:25, 160256 bytes

I downloaded a ton of cc at once, and went into the game. I was messing around with the graphics, and went into a random pre-made household. I noticed that the sims had dark purple, black, or light blue skin. On the loading screen, they have regular white skin. I tried to find a solution, and removed all of my default skins. (I did this by using sims2pack installer, sorting all my downloads by type, and deleting the skin files with unknown types) I also reverted the graphics to the defaults, which didn't work either. Finally, I deleted the neighborhoods and replaced them with the defaults in the sims 2 program files. (Not documents) Nothing is working, so I came here. Please help?? :deal: :help:

29th Oct 2017, 5:46 AM
Temporarily remove your Downloads folder by moving it to the Desktop and then load the game and enter a household.

If your problem disappears then it is a problem in your CC. If you you still have the problem then you might have problem with the game working with you Graphic Card or something like that. Report back with your results.

29th Oct 2017, 7:05 AM
Sounds like you have default skin lurking in either your download folder or in your saved sims folder. If placing the download folder on your desk top doesn't revert the skins try looking inside of saved Sims. If it's in your download folder and you can't find it you will probably have to do a 50/50 search. At one point I picked up some kind of default body mesh, turned out the file had no name just a bunch of letters and numbers so doing a word hunt didn't bring it to light, took a 50/50 search.

29th Oct 2017, 7:49 PM
I removed all of my skin tones, both default and non default, and nothing is working. I know for a fact that I removed all of them. I also know it is a problem with my custom content, because when I removed the downloads folder the problem was fixed. I'm really frustrated, does anyone have any ideas as to what could be causing this? Some info I forgot to include in the beginning: Prior to this happening, my sims had a different skintone on their head than their body. I do not know when this started, because I haven't had the Sims 2 for that long and have only played with a sim once, and it was one I created. I do know that this problem was fixed when I removed the default skins in the beginning.

Fearless Butterfly
29th Oct 2017, 8:45 PM
Did you remember to delete your caches once you removed the skins? Im afraid that you are going to have to do the 50/50 on your downloads to find the culprit.

29th Oct 2017, 9:29 PM
Did you remember to delete your caches once you removed the skins? Im afraid that you are going to have to do the 50/50 on your downloads to find the culprit.
Sorry for being dumb, but what do you mean by 50/50? Also, how do I clear my cache?

29th Oct 2017, 10:32 PM
Deleting caches:
Game Help:Delete Cache Files

The 50/50 method is described here:
Game Help:Finding Problem Custom Content

29th Oct 2017, 11:31 PM
Alright, thanks everyone, I managed to fix it with the 50 thing. I was an idiot and somehow overlooked some skins.. .-. For anyone who's wondering, the problem files were the skins included in this: http://berrynooboos.tumblr.com/post/113084198737/gosh-i-cant-believe-ive-gotten-this-many
I think it was because I was only supposed to have one at a time, so, yeah.

Peni Griffin
30th Oct 2017, 3:57 AM
You're not dumb. None of us knew what the 50/50 was when we started. Everyone starts with a different store of data and all of us are learning new things all the time. (At least, I certainly hope we are!) And someday you'll be the one telling someone new to the board what the 50/50 is and where to look for information that they're too overwhelmed to find.

Welcome aboard. Don't be a stranger.