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- Crashing - Sims 2 Random crashing, have tried everything.
Replies: 8 (Who?), Viewed: 2306 times.
#1
29th Mar 2018 at 7:56 PM
Posts: 98
Thanks: 35 in 2 Posts
This user has the following games installed:
Sims 2, University, Nightlife, Open for Business, Pets, Seasons, Bon Voyage, Free Time, Apartment Life
Sims 2 Random crashing, have tried everything.
Exception time: 03/28/2018, at 21:10:34.
Exception code: 0xE06D7363 (-529697949) .
Current thread ID: 9520 (0x00002530).
Version information:
Application/module path: D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 6.2
System memory: 2048 Megabytes total, 2048 Megabytes free.
Application/module configuration: ReleaseSRT
Extra Exception Data:
Shutdown: 0
HostName: SARAHGAMINGRIG
MemoryUsage: 1135044K
Neighborhood Name: Crystal River
Neighborhood Prefix: N327
Lot Name: Skate Rink
Family Name: McCartin
Extra Exception Data End:
Exception module: C:\WINDOWS\System32\KERNELBASE.dll.
Exception address: 0x753908f2. Section:Offset: 0x01:0x000ff8f2.
Registers
EAX: 0019dec8
EBX: 00000200
ECX: 00000003
EDX: 00000000
ESI: 0129a01c
EDI: 0019df60
CS:EIP: 0023:753908f2
SS:ESP: 002b:0019dec8 EBP:0019df20
DS:002b ES:002b FS:0053 GS:002b
Flags: 00200212
Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 17600512 Sims2EP9.exe D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe
0x777e0000 1626112 ntdll.dll C:\WINDOWS\SYSTEM32\ntdll.dll
0x75810000 851968 KERNEL32.DLL C:\WINDOWS\System32\KERNEL32.DLL
0x75290000 1929216 KERNELBASE.dll C:\WINDOWS\System32\KERNELBASE.dll
0x0f5b0000 901120 Activation.dll D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Core\Activation.dll
0x77420000 1581056 CRYPT32.dll C:\WINDOWS\System32\CRYPT32.dll
0x747a0000 1142784 ucrtbase.dll C:\WINDOWS\System32\ucrtbase.dll
0x744e0000 57344 MSASN1.dll C:\WINDOWS\System32\MSASN1.dll
0x75eb0000 286720 WINTRUST.dll C:\WINDOWS\System32\WINTRUST.dll
0x77720000 774144 msvcrt.dll C:\WINDOWS\System32\msvcrt.dll
0x74cd0000 778240 RPCRT4.dll C:\WINDOWS\System32\RPCRT4.dll
0x74200000 131072 SspiCli.dll C:\WINDOWS\System32\SspiCli.dll
0x741f0000 40960 CRYPTBASE.dll C:\WINDOWS\System32\CRYPTBASE.dll
0x74220000 356352 bcryptPrimitives.d C:\WINDOWS\System32\bcryptPrimitives.dll
0x75240000 274432 sechost.dll C:\WINDOWS\System32\sechost.dll
0x751c0000 491520 advapi32.dll C:\WINDOWS\System32\advapi32.dll
0x74aa0000 1527808 USER32.dll C:\WINDOWS\System32\USER32.dll
0x772e0000 90112 win32u.dll C:\WINDOWS\System32\win32u.dll
0x74280000 139264 GDI32.dll C:\WINDOWS\System32\GDI32.dll
0x73a30000 462848 MSVCP120.dll C:\WINDOWS\SYSTEM32\MSVCP120.dll
0x6a460000 974848 MSVCR120.dll C:\WINDOWS\SYSTEM32\MSVCR120.dll
0x75670000 1433600 gdi32full.dll C:\WINDOWS\System32\gdi32full.dll
0x748c0000 507904 msvcp_win.dll C:\WINDOWS\System32\msvcp_win.dll
0x75f90000 20131840 SHELL32.dll C:\WINDOWS\System32\SHELL32.dll
0x754d0000 229376 cfgmgr32.dll C:\WINDOWS\System32\cfgmgr32.dll
0x77390000 557056 shcore.dll C:\WINDOWS\System32\shcore.dll
0x74550000 2383872 combase.dll C:\WINDOWS\System32\combase.dll
0x758e0000 6053888 windows.storage.dl C:\WINDOWS\System32\windows.storage.dll
0x74c20000 282624 shlwapi.dll C:\WINDOWS\System32\shlwapi.dll
0x75510000 57344 kernel.appcore.dll C:\WINDOWS\System32\kernel.appcore.dll
0x744f0000 282624 powrprof.dll C:\WINDOWS\System32\powrprof.dll
0x757d0000 81920 profapi.dll C:\WINDOWS\System32\profapi.dll
0x744b0000 151552 IMM32.DLL C:\WINDOWS\System32\IMM32.DLL
0x60d50000 2248704 igo32.dll d:\program files\origin\igo32.dll
0x749a0000 1011712 ole32.dll C:\WINDOWS\System32\ole32.dll
0x712c0000 446464 MSVCP140.dll C:\WINDOWS\SYSTEM32\MSVCP140.dll
0x71170000 147456 WINMM.dll C:\WINDOWS\SYSTEM32\WINMM.dll
0x711a0000 81920 VCRUNTIME140.dll C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
0x6e260000 143360 winmmbase.dll C:\WINDOWS\SYSTEM32\winmmbase.dll
0x734c0000 163840 ntmarta.dll C:\WINDOWS\SYSTEM32\ntmarta.dll
0x729c0000 77824 CRYPTSP.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll
0x72990000 192512 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll
0x73500000 102400 bcrypt.dll C:\WINDOWS\SYSTEM32\bcrypt.dll
0x077e0000 102400 imagehlp.dll C:\WINDOWS\System32\imagehlp.dll
0x07bd0000 122880 gpapi.dll C:\WINDOWS\SYSTEM32\gpapi.dll
0x72940000 155648 cryptnet.dll C:\Windows\System32\cryptnet.dll
0x74010000 196608 IPHLPAPI.DLL C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
0x6f820000 32768 WINNSI.DLL C:\WINDOWS\SYSTEM32\WINNSI.DLL
0x014d0000 28672 NSI.dll C:\WINDOWS\System32\NSI.dll
0x713a0000 708608 WINHTTP.dll C:\WINDOWS\SYSTEM32\WINHTTP.dll
0x74390000 417792 WS2_32.dll C:\WINDOWS\System32\WS2_32.dll
0x6d3a0000 348160 mswsock.dll C:\WINDOWS\system32\mswsock.dll
0x6b450000 77824 dhcpcsvc6.DLL C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
0x6b430000 81920 dhcpcsvc.DLL C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
0x07fb0000 483328 webio.dll C:\WINDOWS\SYSTEM32\webio.dll
0x08170000 606208 DNSAPI.dll C:\WINDOWS\SYSTEM32\DNSAPI.dll
0x6b880000 32768 rasadhlp.dll C:\Windows\System32\rasadhlp.dll
0x08210000 319488 fwpuclnt.dll C:\WINDOWS\System32\fwpuclnt.dll
0x61b30000 1490944 d3d9.dll C:\WINDOWS\SYSTEM32\d3d9.dll
0x6d2f0000 143360 dwmapi.dll C:\WINDOWS\SYSTEM32\dwmapi.dll
0x73bf0000 32768 VERSION.dll C:\WINDOWS\SYSTEM32\VERSION.dll
0x503a0000 139264 MSVFW32.dll C:\WINDOWS\SYSTEM32\MSVFW32.dll
0x6a8b0000 581632 COMCTL32.dll C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.309_none_d02304ff5f3aa9de\COMCTL32.dll
0x60c50000 110592 AVIFIL32.dll C:\WINDOWS\SYSTEM32\AVIFIL32.dll
0x5a2f0000 102400 MSACM32.dll C:\WINDOWS\SYSTEM32\MSACM32.dll
0x07ef0000 602112 OLEAUT32.dll C:\WINDOWS\System32\OLEAUT32.dll
0x083e0000 524288 DSOUND.dll C:\WINDOWS\SYSTEM32\DSOUND.dll
0x09630000 1576960 DbgHelp.dll C:\WINDOWS\SYSTEM32\DbgHelp.dll
0x73300000 147456 dbgcore.DLL C:\WINDOWS\SYSTEM32\dbgcore.DLL
0x07eb0000 24576 psapi.dll C:\WINDOWS\System32\psapi.dll
0x73810000 495616 uxtheme.dll C:\WINDOWS\system32\uxtheme.dll
0x52240000 909312 k_fps32.dll D:\Program Files (x86)\Razer Cortex\k_fps32.dll
0x098d0000 630784 apphelp.dll C:\WINDOWS\system32\apphelp.dll
0x608d0000 884736 rasapi32.dll C:\WINDOWS\SYSTEM32\rasapi32.dll
0x608a0000 172032 rasman.dll C:\WINDOWS\SYSTEM32\rasman.dll
0x09dd0000 532480 clbcatq.dll C:\WINDOWS\System32\clbcatq.dll
0x5d8d0000 372736 MMDevApi.dll C:\WINDOWS\System32\MMDevApi.dll
0x73d70000 139264 DEVOBJ.dll C:\WINDOWS\System32\DEVOBJ.dll
0x6a9d0000 1548288 PROPSYS.dll C:\WINDOWS\System32\PROPSYS.dll
0x5a320000 999424 AUDIOSES.DLL C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
0x660a0000 831488 wintypes.dll C:\WINDOWS\SYSTEM32\wintypes.dll
0x5a420000 32768 AVRT.dll C:\WINDOWS\SYSTEM32\AVRT.dll
0x0a1e0000 1327104 MSCTF.dll C:\WINDOWS\System32\MSCTF.dll
0x0a330000 806912 nvldumd.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_1474122a0ce2f241\nvldumd.dll
0x5da00000 15564800 nvd3dum.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_1474122a0ce2f241\nvd3dum.dll
0x0f100000 311296 dxdiagn.dll C:\Windows\System32\dxdiagn.dll
0x0a610000 4349952 SETUPAPI.dll C:\WINDOWS\System32\SETUPAPI.dll
0x73cd0000 602112 dxgi.dll C:\Windows\System32\dxgi.dll
0x64ad0000 2351104 d3d11.dll C:\Windows\System32\d3d11.dll
0x0fb20000 1146880 d3d12.dll C:\Windows\System32\d3d12.dll
0x526b0000 421888 msvcp110_win.dll C:\Windows\System32\msvcp110_win.dll
0x6a620000 53248 wbemprox.dll C:\WINDOWS\system32\wbem\wbemprox.dll
0x6a630000 425984 wbemcomn.dll C:\WINDOWS\SYSTEM32\wbemcomn.dll
0x0a0c0000 65536 wbemsvc.dll C:\WINDOWS\system32\wbem\wbemsvc.dll
0x6a550000 786432 fastprox.dll C:\WINDOWS\system32\wbem\fastprox.dll
0x0abe0000 90112 winbrand.dll C:\WINDOWS\system32\winbrand.dll
0x551e0000 24973312 nvwgf2um.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_1474122a0ce2f241\nvwgf2um.dll
0x52930000 2154496 nvspcap.dll C:\WINDOWS\system32\nvspcap.dll
0x0f2d0000 950272 dxilconv.dll C:\Windows\System32\dxilconv.dll
0x0f9d0000 843776 Windows.UI.dll C:\Windows\System32\Windows.UI.dll
0x54f20000 487424 TextInputFramework C:\Windows\System32\TextInputFramework.dll
0x61670000 2310144 CoreUIComponents.d C:\Windows\System32\CoreUIComponents.dll
0x618b0000 573440 CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll
0x52050000 835584 nvSCPAPI.dll C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
0x649d0000 1040384 dcomp.dll C:\WINDOWS\SYSTEM32\dcomp.dll
0x60000000 360448 ijl15.dll D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\ijl15.dll
Call stack:
0x0001:0x000ff8f2 C:\WINDOWS\System32\KERNELBASE.dll RaiseException() + 98
0x0001:0x00a5eb2b D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2668539
0x0001:0x00a5ac94 D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2652516
0x0001:0x00a5ac22 D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAudioCOMDirector::OnStart(class cIGZCOM *)() + 2652402
0x0001:0x00b4c1b5 D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 415267
0x0001:0x00b4e9a7 D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 425493
0x0001:0x00b4e64b D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe public: virtual bool __thiscall cTSAppFWCOMDirector::OnStart(class cIGZCOM *)() + 424633
0x0001:0x00016abf D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe GZDllGetGZCOMDirector() + 34715
0x0001:0x000178b5 D:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe GZDllGetGZCOMDirector() + 38289
Stack data: (ESP is 0x0019dec8)
0x0019dd48 40010000 016c6f61 6bd800b3 6cdd1900 e4dd1900 00000000 00000000 04000000
0x0019dd68 00100000 00000000 00000000 80dd1900 6b500000 feffffff 00000000 00000000
0x0019dd88 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0019dda8 00000000 00000000 00000000 00000000 00000000 00000000 00000000 ff070000
0x0019ddc8 00000000 f4984100 0c000000 0b000000 d0864701 0c000000 00000000 c0005508
0x0019dde8 00000000 f4984100 73000000 72000000 d0864701 20201000 00000000 8800656e
0x0019de08 00000000 8800656e 00000000 00000000 00000000 8800656e 00000000 170000c0
0x0019de28 48de1900 b5884100 0f000000 00005508 e8de1900 00000000 00000000 c08b4701
0x0019de48 00000000 50495554 d007e907 18000000 a0de1900 6c000000 0000e907 00005508
0x0019de68 04e11900 00000000 c845395d 08904a6c a0ae6378 0d000000 00000000 20000000
0x0019de88 0000e907 c401e907 fc08e907 00000000 f808e907 01000200 e0de1900 59168277
0x0019dea8 0f000000 1ca02901 60df1900 20df1900 e5083975 20df1900 f2083975 c8de1900
0x0019dec8 63736de0 01000000 00000000 f2083975 03000000 20059319 74df1900 24573901
0x0019dee8 00020000 ee138277 00000000 00000000 0f000000 f8a64a6c 3cdf1900 4ef2e500
0x0019df08 00005508 00000000 53f2e500 dc384a01 74df1900 f4352090 60df1900 2bfbe500
0x0019df28 63736de0 01000000 03000000 54df1900 00001000 9c832901 63736de0 01000000
0x0019df48 00000000 00000000 03000000 20059319 74df1900 24573901 84df1900 94bce500
0x0019df68 74df1900 24573901 00001000 9c832901 10a74a6c 01000000 ec832901 50471267
0x0019df88 22bce500 50471267 b5d1f400 00001000 20179c4d b028105c 01000000 01000000
0x0019dfa8 00000000 d0485554 d0485554 c845395d 4846395d 50495554 38974e5b c4e01900
0x0019dfc8 34071b01 ffffffff a7f9f400 b028105c 00020000 50471267 01000000 01000000
0x0019dfe8 80179c4d 01000000 e048bd52 20179c4d 4bf6f400 00020000 00020000 01000000
0x0019e008 01000000 0000803f 01000000 e048bd52 00000000 3c06ee7a c098be53 1828ce00
0x0019e028 00000000 6c274a1c 01000000 00020000 2885cd09 0000803f 01000000 00020000
Instruction data: (EIP is 0x753908f2)
0x75390872 cc cc cc cc cc cc cc cc cc cc cc cc cc cc 64 a1 18 00 00 00 8b 40 34 c3 cc cc cc cc cc cc 8b ff
0x75390892 55 8b ec 83 e4 f8 83 ec 58 a1 34 4d 43 75 33 c4 89 44 24 54 8b 45 08 8b 4d 14 83 64 24 08 00 89
0x753908b2 04 24 8b 45 0c 83 e0 01 c7 44 24 0c 90 08 39 75 89 44 24 04 85 c9 74 39 8b 45 10 83 f8 0f 77 38
0x753908d2 89 44 24 10 c1 e0 02 50 51 8d 44 24 1c 50 e8 cf bf 01 00 83 c4 0c 8d 04 24 50 ff 15 90 83 43 75
0x753908f2 8b 4c 24 54 33 cc e8 93 ef 00 00 8b e5 5d c2 10 00 83 64 24 10 00 eb de 6a 0f 58 eb c3 8b ff 55
0x75390912 8b ec 83 ec 50 a1 34 4d 43 75 33 c5 89 45 fc 53 56 33 db 66 c7 45 f8 00 05 57 8d 45 e0 89 5d f4
0x75390932 50 53 53 53 53 53 53 53 6a 12 6a 01 8d 45 f4 89 5d ec 50 66 c7 45 f0 00 01 8b f3 89 5d e4 8b fb
0x75390952 66 c7 45 e8 00 10 89 5d e0 89 5d dc 89 5d d8 89 5d d4 ff 15 8c 84 43 75 85 c0 0f 88 9f 01 00 00
So I am at my wit's end. I thought I had my game working after I applied the fix on Leefish's forum for the windows 10 issue. But after about three hours of game play I got a random crash while at the skating rink on a date. If anyone could please help me, I would forever grateful.
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#2
29th Mar 2018 at 8:28 PM
Posts: 9,925
Thanks: 416 in 15 Posts
Noticed something interesting:
"System memory: 2048 Megabytes total, 2048 Megabytes free."
Do you have the 4GB patch? (It's the same as the CFF Explorer method mentioned elsewhere, but a few less clicks.) By default the game can only access 2GB of memory, and if it goes over it can crash.
I'm secretly a Bulbasaur. | Formerly known as ihatemandatoryregister
Looking for SimWardrobe's mods? | Or Dizzy's? | Faiuwle/rufio's too! | smorbie1's Chris Hatch archives
"System memory: 2048 Megabytes total, 2048 Megabytes free."
Do you have the 4GB patch? (It's the same as the CFF Explorer method mentioned elsewhere, but a few less clicks.) By default the game can only access 2GB of memory, and if it goes over it can crash.
I'm secretly a Bulbasaur. | Formerly known as ihatemandatoryregister
Looking for SimWardrobe's mods? | Or Dizzy's? | Faiuwle/rufio's too! | smorbie1's Chris Hatch archives
#3
30th Mar 2018 at 12:48 AM
Posts: 98
Thanks: 35 in 2 Posts
well I did patch with the 4GB patch a while ago, but maybe it was reversed somehow. I will try that again and see what happens
#4
30th Mar 2018 at 7:17 AM
Posts: 355
Thanks: 65 in 4 Posts
Error 0xe06d7363 is a run-time error.
Some solutions here: http://www.errorlive.com/error-code-0xe06d7363
To get more explanations google for Exception code: 0xE06D7363
Some solutions here: http://www.errorlive.com/error-code-0xe06d7363
To get more explanations google for Exception code: 0xE06D7363
#5
30th Mar 2018 at 8:24 AM
Posts: 9,925
Thanks: 416 in 15 Posts
Oh god, not one of those fake "troubleshooting" sites that only wants you to install their fake system cleaner that ends up breaking things (I've seen one of them delete half of the Windows registry, no joke). All of that advice aside from installing the fake software is just basic troubleshooting in general for any error.
I'm secretly a Bulbasaur. | Formerly known as ihatemandatoryregister
Looking for SimWardrobe's mods? | Or Dizzy's? | Faiuwle/rufio's too! | smorbie1's Chris Hatch archives
I'm secretly a Bulbasaur. | Formerly known as ihatemandatoryregister
Looking for SimWardrobe's mods? | Or Dizzy's? | Faiuwle/rufio's too! | smorbie1's Chris Hatch archives
#6
30th Mar 2018 at 9:06 AM
Posts: 355
Thanks: 65 in 4 Posts
Do you mean recommendations on running chkdsk and sfc/scannow are bad advice?
#7
30th Mar 2018 at 10:04 PM
Posts: 9,925
Thanks: 416 in 15 Posts
No, but it's quite generic advice and could apply to almost any error. The site is also heavily pushing for you to install its software.
I'm secretly a Bulbasaur. | Formerly known as ihatemandatoryregister
Looking for SimWardrobe's mods? | Or Dizzy's? | Faiuwle/rufio's too! | smorbie1's Chris Hatch archives
I'm secretly a Bulbasaur. | Formerly known as ihatemandatoryregister
Looking for SimWardrobe's mods? | Or Dizzy's? | Faiuwle/rufio's too! | smorbie1's Chris Hatch archives
#8
2nd Apr 2018 at 4:19 AM
Posts: 98
Thanks: 35 in 2 Posts
yeah I did all the sfc stuff and it didn't help. I patched with the 4gig again and its seems to be working. So far....
Test Subject
#9
1st Jul 2018 at 11:43 PM
Posts: 3
Quote: Originally posted by TheSimSariah
yeah I did all the sfc stuff and it didn't help. I patched with the 4gig again and its seems to be working. So far.... |
Have you come across this issue since applying the 4gb patch? I'm having the same problem... Had 2 types of crashes randomly happening, this one and 0xC0000005 (-1073741819) ACCESS_VIOLATION. I think (or rather hope) I was able to fix the access violation with something from leefish for increasing the texture memory, but the 0xE06D7363 error still happenened after that...
Who Posted
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