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I have the same problem. When I tried to download it the first day I would get a red message that said they were not able to redeem the code at this time. When I try to download it now I get the red X. I'm just having trouble with the vintage sport car, I didn't have trouble with the European sports car.
Some people at The Sims 3 website said they were having the same problem and clearing the cache worked for them, but I tried it and it didn't work for me.
Another person said that they called the support line and the support people said that they were having a problem with a batch of the codes. They were given a new code and that one worked.
This is what they have on the support website.
Quote:
Unfortunately, we are currently having problems with the download site for the free sports car. We are working to resolve the issue shortly.
Note: Please use the Notify me... link at the bottom of this answer if you would like to be updated when this issue has been resolved.
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Tomorrow I'm going to call support and see if they will really give me a new code and see if that one will work.
"If it had not been for the wind in my face, I wouldn't be able to fly at all." - Arthur Ashe