This user has the following games installed:
Sims 3, World Adventures, Ambitions, Late Night, Generations, Pets, Showtime, Supernatural, Seasons, University Life, Island Paradise
sims icon completely gone
I reinstalled my game but saved a copy of my pre-existing sims folder so I could still play pre-existing households. When I launched a saved game my sims icons were gone. like the little box wasn't there and I couldn't open up the relationships tab, needs, etc. the actual sim was in the game though. played with another family, the same thing. made a new family, same thing.