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We'd need more information.
Is this the first time loading the neighborhood? It'll be busy adding stealth hoods and creating new sims. This takes a long time.
What's your system specification? Maybe you're overworking it.
What's your Operating System? What else is open at the same time? Are you perhaps running an anti-virus program in the background?
How long is "forever?" Did you go off and watch a Dr. Who marathon and it was still spinning; or did you get fed up after fifteen minutes?
Does this happen with every neighborhood, or only one?
Only you can troubleshoot your game. We can't see it. In order to advise you, we need the best information you can give us.
Ugly is in the heart of the beholder.
(My simblr is
Sim Media Res .
Widespot,
Widespot RFD: The Subhood, and
Land Grant University are all available here. In case you care.)