Hi there! You are currently browsing as a guest. Why not create an account? Then you get less ads, can thank creators, post feedback, keep a list of your favourites, and more!
Field Researcher
Original Poster
#1 Old 5th Jul 2017 at 8:03 PM

This user has the following games installed:

Sims 3, World Adventures, Ambitions, Late Night, Generations, Pets, Showtime, Supernatural, Seasons, University Life, Island Paradise, Into the Future
Default EIG Controls show up black
I'm having issues with editing in game. It seems to load up okay, but when it opens it looks like this:



Sometimes the control panel looks like that, and sometimes it's just a black box. I can scroll around with no problems, but if I start clicking around on the control panel it crashes and I get the "Sims 3 has stopped working" message.


------------------
System Information
------------------
Time of this report: 7/5/2017, 13:45:13
Machine name: MEGANLAPTOP
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r4.141028-1500)
Language: English (Regional Setting: English)
System Manufacturer: MSI_NB
System Model: GT70 2OC/2OD
BIOS: E1763ICP.705
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 16384MB RAM
Available OS Memory: 16272MB RAM
Page File: 6636MB used, 12068MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_10E81462&REV_06
Display Memory: 1792 MB
Dedicated Memory: 0 MB
Shared Memory: 1792 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.020Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0014.4080 (English)
Driver Version: 10.18.14.4080
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 1/4/2015 11:00:00, 24684032 bytes

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_146210EC&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7378 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/3/2014 11:00:00, 4270424 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 623.8 GB
Total Space: 953.3 GB
File System: NTFS
Model: ST1000LM014-1EJ164

Drive: D:
Model: TSSTcorp CDDVDW SN-208DB
Back to top